Return policy

1. Return Period: Buyers may return products within 14 calendar days from the date of receipt, without having to provide a reason for the return.
2. Return Conditions: Products must be returned in the same condition in which they were received, including the original packaging, all accessories and any gifts or bonuses received. Products that are returned damaged, without the original packaging or with damaged packaging, may be refused or may incur a re-stocking fee.
3. Return Procedure: To initiate a return, the buyer must contact SC GAMES FUNATTIC SRL to notify the intention to return and to receive detailed instructions regarding the return process.
4. Refund: After receiving and inspecting the returned products, SC GAMES FUNATTIC SRL will initiate the refund of the amounts paid by the buyer. The refund will include the cost of the product, excluding the initial shipping and return costs, unless the return is the result of an error on the part of SC GAMES FUNATTIC SRL.
5. Refund Method: Refunds will be made using the same payment method used for the original purchase, unless the buyer requests otherwise and SC GAMES FUNATTIC SRL agrees to this change.
6. Exceptions: Certain products may be excluded from the return policy depending on their nature, such as used game codes or downloadable digital products. These exceptions will be clearly specified in the product description.
7. Contact: Buyers are encouraged to contact SC GAMES FUNATTIC SRL for any questions regarding the return policy or to request assistance in the return process.